How do I complete the registration process?
After installing the necessary steps to our application, you will need
to launch Report Builder 2005 (there should be an icon on your desktop).
When you launch RB05 for the first time, you will be taken to a
registration window. Fill in all blanks with your company information.
Once all blanks are filled in, the Request button will be available for
you to click on. Registration will happen automatically. If you
are prompted to save a file, then check your internet connection and
disable any firewalls.
 How do I connect to the database?
When you launch Report Builder 2005 (after it's been registered and
you've imported your license file), you will go to File > Open
Database. The Database Properties window will open. From there you will
select the appropriate server/database that you will be working from.
If you have the database installed locally, then you will connect to
(local)\reportbuilder. If you are connecting to a server or another
computer where the database is, then you will connect to
thatcomputername\reportbuilder (please insert the server or other
computer's name before the "\").
Getting error "Microsoft SQL Server cannot be found or access denied."
More than likely the database engine is not setup or connecting
properly. Please make sure your network or local setup is correct,
according to our installation instructions. You will need to have MSDE
(database) installed on either a network computer that you are
attempting to connect to, or on your local machine. If everything appears to be setup correctly,
go to Start > Control Panel > Administrative Tools > Services.
Scroll down the list until you find MSSQL$REPORTBUILDER. Make sure that
the status is set to 'Started' and the Startup Type is set to
'Automatic' (you can right click on it and go to Properties to adjust
this setting if necessary). If that
service is not started, then right click on it and Start services.
Close that window and try connecting to the database again.
If you do not see that service in the list, then you'll need to
reinstall Step 2, MSDE, from our CD. Once you have installed the
database, try connecting again. You can go back to the beginning of
these steps to make sure that MSSQL is running if you are getting the
same results.
Also, make sure that you are connecting to the correct database. If
MSDE is installed locally, then you should be connecting to
"(local)\reportbuilder". If on the server or another networked
computer, then it would be "yourservername\reportbuilder".
In Database Properties, do I use SQL Server or Windows Authentication?
Leave the system set to its default SQL Server Authentication setting, and leave the username and password the same.
Getting an Rgdesktop error when trying to connect to Report Builder 2005.
If you are getting this error on a stand alone installation, go to Start
> Control Panel > Add/Remove Programs. Highlight Report Builder
and click Change/Remove. When prompted to Modify, Repair, or
Remove, select Modify and click Next. In the Selected Features,
place a check in Report Builder 2005 Database Schema and choose Next.
Once completed, launch Report Builder. If this is a network install,
please disable your firewall.
How do I back up my database?
Go to Start > Control Panel > Administrative Tools > Services.
Scroll down the list until you find MSSQL$REPORTBUILDER. Right click on
it and Stop the services. (You will not be able to connect to the
database or Report Builder 2005 until Services are restarted).
Then browse your computer for C:/Program Files/Microsoft SQL Server. In
that folder, you will see another folder called MSSQL$REPORTBUILDER.
This is your database folder and should be backed up along with your
other sensitive data.
You can then return to the Services and restart services for MSSQL$REPORTBUILDER.
How do I create my own templates?
You can create your own templates using Microsoft Word or Excel. During
the installation process, you installed something called the Bookmark
Assistant (Step 4). This program, which is embedded into the Word and
Excel toolbar, is where you identify certain fields within database,
and add them to your main base template, to create your output. The
Bookmark Assistant contains every field in our database and any of
those fields can be added to your Word document, in any order, for your
final output.
I get a Bookmark Assistant error when I open Word or Excel.
Please close out of all Office applications and Report Builder.
Go
to Start > Control Panel > Add/Remove Programs. Highlight
Bookmark Assistant and Remove. Once completed, highlight Report Builder
and select Remove. When prompted to Modify Repair or Remove, select
Remove. When that is finished, go to C:\Program Files\BVT\ and delete
this folder. (Please remove any necessary folders such as the Templates
folder if they contain files you want to keep before you delete this
folder.)
After Bookmark Assistant and Report Builder have been removed, insert the Installation CD and install Steps 3 and 4.
Bookmark Assistant will not launch in Word but does launch in Excel.
Please close all Office applications. In My Computer, go to C:\Windows\Microsoft.
NET\Framework\v1.1.4322 folder and locate the Regasm.exe file. Right click on it and select Copy.
Now go to C:\Program Files\BVT\Report Builder, and paste the file into this folder.
Click
Start > Run and type cmd. A command prompt window will open up. Type
cd \Program Files\BVT\Report Builder 2005 and hit Enter. Then type
regasm bookmarkassistant.dll and hit Enter. When the file has
successfully registered, type Exit. Bookmark Assistant should now
function in Word.
How do I remove the space that appears after my bookmarks in MS Word?
You can only remove this manually after you insert the bookmark. The
space after the bookmark is necessary so that the bookmarks do not
overlap, therefore causing your report generation to fail.
I'm getting an error when generating my reports.
There are a few different reasons this could happen. Please read below to help identify the culprit.
If you see an error saying that you have Excel or Winword processes
running in the background, make sure that you have all Word and Excel
files closed prior to generating your reports. Update your Windows and Office
products, even if you have your computer set to automatically download
& install these. The Windows update option does not grab the Office
updates, which is necessary for our software to run smoothly. Go to http://office.microsoft.com/en-us/officeupdate/default.aspx and Check
for Updates. Download all critical Office updates. Then go to http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us and install all critical
Windows updates.
These errors can also occur depending on where you are saving your
output (generated report). Create a folder for your templates. These
will be the templates with bookmarks in them that you pull into Report
Builder 2005 (base template, maps, photos, excel spreadsheets, etc.).
You'll then need to create a separate folder, outside of the other
template folder, to save your generated reports to. When pulling in
templates and saving the output to the same folder, it will cause the
system to fail. Another reason your
report can fail is that the bookmarks in your templates are incorrect.
Please verify that your bookmarks are correct (no field names have been
changed after you set bookmarks in your template, import area on
spreadsheets have been identified, etc.).
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